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MELISSA BENTON
123 Some Street
Winnipeg, Manitoba
R2W 0L7
(204) 269-3487 (home)
(204) 474-2183 (messages)
EDUCATION
1992 - Present Bachelor of Arts (Honours)
Major: Psychology Minor: Sociology
University of Manitoba
Expected date of graduation: May, 1996
Dean's Honour List: 1993-1995
1989 - 1992 High School Diploma
Springfield Collegiate Institute
Oakbank, MB.

RELATED SKILLS
SUPERVISORY and LEADERSHIP SKILLS
-Developed familiarity with the principles of volunteer recruitment, training, motivation, supervision, and evaluation through a course on volunteer management.
-Supervised a group of 20 adolescents aged 12-14 years at a summer camp, many of whom had behavioural difficulties.
-Delegated work tasks among groups and monitored performance to ensure efficiency.
-Liaised between students and university staff as a member of the Faculty of Arts Student Council.

ORAL/WRITTEN COMMUNICATION SKILLS
-Developed a one-hour "Heart-Smart" presentation for high school students, and presented it on 15 occasions in local high schools.
-Provided information to university students on academic issues, university policies, services to students, and community resources.
-Presented several major papers on a variety of topics (including adolescent suicide, single parenting issues, sexual abuse, and others) to peers during numerous classes.
-Attended to customer questions and concerns, and directed individuals to appropriate personnel within the company.

COUNSELLING SKILLS
-Counselled students with personal, academic, or other problems.
-Co-facilitated discussion groups aimed at improving adolescents' communication skills, and increasing self-esteem.
-Referred students to appropriate resources within the university and in the community.

WORK CHRONOLOGY
Summer, 1995 Camp Counsellor, Wilderness Adventure Youth Camp
1993 - 1995 Lecturer, Manitoba Heart Foundation
1990 - 1991 Cashier/Store Clerk, Beaver Lumber

VOLUNTEER CHRONOLOGY
1993 - Present Peer Counsellor, University of Manitoba
Summer, 1992 Driver, Meals On Wheels
1990 Fundraiser, Cultural Dance Group

SPECIAL SKILLS
Languages: fluent in English and French
Computer Skills: Wordperfect 6.1, Lotus 123, and DOS

MEMBERSHIPS
1994 - Present Student Member, Canadian Psychological Association
1994 - Present Class Representative, Student Council, Faculty of Arts, University of Manitoba

CONTINUING EDUCATION
Current St. John's First Aid Certificate, St. John's Ambulance
1995 Introduction to Volunteer Management, Volunteer Centre of Winnipeg

INTERESTS
Enjoy dancing, water skiing, swimming, travelling, and reading.

REFERENCES & WORK SAMPLES
Available upon request
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